Policy and Disclaimer

Please be aware that Counselling or Psychotherapy Treatments are not a substitute for professional medical care by a qualified doctor or other health care professional. Always check with your doctor if you have any concerns about your condition or treatment. Clients are responsible for assessing the outcome of their treatment and are advised to refer to NICE guidelines for further information. Please note that talking therapies are not intended to replace allopathic and conventional medical treatment and care. Nor are they intended to replace formal diagnosis and treatment by a qualified medical practitioner. Talking therapies may give information or guidance that could bring about positive change and such information or guidance is given for the client to consider/ Although the therapist will be supportive and helpful as possible in all decision making and change processes, any resulting choices and changes made by the client do remain the personal and legal responsibility of the client.

Fees and Refunds

Please be aware that fees for sessions or packages are expected to be paid in advance unless mutually agreed with the therapist. There is a 24 hour requirement for cancellations or postponements. If less than 24 hours is given no refund will be issued or rearrangement possible under any circumstances. Prior to the 24 hour deadline full refunds and rearrangements will be issued.

Testimonials

At various places on this Website, you may find testimonials from clients and customers of the products and services offered on this Website or by the Company. The testimonials are actual statements made by clients and/or customers and have been truthfully conveyed on this Website. Although these testimonials are truthful statements about results obtained by these clients and/or customers, the results obtained by these clients and/or customers are not necessarily typical. You specifically recognise and agree that the testimonials are not a guarantee of results that you or anyone else will obtain by using any products or services offered on this Website or by the Company.

Limitation of Liability

You agree to absolve the company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of the use of the information contained on this website and/or the resources you may download from this website.  You agree that the company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of this website.